When I phoned the bank earlier I explained to the person who answered that I had Tourettes and she said: “That’s OK I don’t mind, don’t worry about it.”

Although she meant this to sound positive, whenever anyone says something like that it gives me a jolt. It happens quite a lot and feels like my explanation has been understood as an apology. I’d prefer people to say something like, ‘Thanks for telling me.’

I don’t tell people I have Tourettes because I think they’ll mind, and I wouldn’t expect them to be worried by it either. The reason I tell them is so they understand and don’t get confused by all the ‘Biscuits.’